Will Trump Undo the New DOT Rules Protecting Traveler Rights?
Posted on 12/18/2024, 7:00 AM
Passenger protections in the United States may seem vulnerable with the change in administrations. But there’s some good news....
Why We Need Travel Advisors Now More Than Ever
Posted on 11/14/2024, 4:45 PM
The people we used to call travel agents are alive and well. And considering recent changes to the travel industry, they might just save your next trip....
Airline Miles Programs Are Essentially Pyramid Schemes Now
Posted on 09/25/2024, 7:30 AM
They started out well. But here are 5 key ways airline loyalty points schemes are screwing you now....
Why You Should Think Twice Before Buying Rental Car Insurance From Expedia and Others
Posted on 08/26/2024, 6:30 PM
Getting rental car insurance from a vendor other than your car rental company may complicate claims and present more headaches than it's worth. It’s all in the fine print—if you can find it....
How We Helped to End Family Seating Fees, the Worst Airline Junk Fee Ever
Posted on 08/05/2024, 3:30 PM
For more than ten years, airlines have charged families with young kids to sit together. It’s finally going to stop. Here's how we made change happen....
Airplanes Don’t Like Extreme Heat: Tips for Avoiding Flight Delays in Summer's Hot Weather
Posted on 06/25/2024, 7:00 AM
Summer flying can be tough. Especially this year. Plane engines simply behave differently in the summer, and smart travelers use that information to avoid delays and cancellations....
Where is Everybody? "Humanless” Customer Service is Dominating Travel. Can We Be Heard as Consumers?
Posted on 05/29/2024, 5:45 PM
DOT’s New Airline Refund Rules are a Godsend for Travelers
Posted on 05/01/2024, 10:00 AM
The Department of Transportation announced meaningful new rules last week. They couldn’t have come soon enough....
How to Fix Boeing, By an Industry Expert
Posted on 04/09/2024, 7:45 AM
Critics of Boeing blame its troubles on its multi-racial hiring practices. But the real source of its problems affects the safety of every air traveler in the USA....
The U.S. Hasn't Fully Tested Airline Evacuations in Years. Experts are Alarmed.
Posted on 03/19/2024, 7:00 AM
Even though nearly everything about flying has changed since the rules were set, the FAA has blocked evacuation testing that reflects actual conditions....
